Account Manager, Publisher Partnerships
HybridLondon, England, United Kingdom
Job Summary
Manage a portfolio of publisher accounts by handling all client communication, account setup, reporting, and first-line troubleshooting. Drive cross-sell and upsell opportunities to help partners achieve their goals, while leading quarterly business review sessions to present performance data and actionable insights. Liaise with internal technical teams to resolve complex queries and ensure seamless onboarding for new accounts. Collect client feedback and product requests to share with the Product Team, working cross-functionally with Operations, Demand, Marketing, and others to ensure monetization success. This role reports to the Head of Account Management, Supply, within LoopMe's global Marketplace team, which optimizes brand advertising for awareness, purchase intent, and sales.
Required Qualifications
- Experience in an account management or customer success role within an AdTech business
- Working knowledge of SSPs, SDKs and the programmatic landscape
- Analytical skills with the ability to interpret large datasets and turn them into clear performance narratives
- Confidence presenting to and communicating with senior partner stakeholders
- Experience growing accounts and deepening client relationships to drive incremental revenue
- Ability to travel and represent LoopMe at industry events
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