Account Manager/Project Coordinator
$37,440–$45,760 year
On-sitePortsmouth, New Hampshire, United States
Job Summary
Partner with clients and prospects to evaluate needs across print, marketing, and signage, recommending high-impact solutions and cross-selling relevant services. Scope job requirements, generate accurate product estimates, and manage projects from initial concept through final delivery while tracking timelines with internal teams and vendors. Update client notes in the CRM, process invoicing, maintain organized project files, and handle outgoing fulfillment. Serve as the client's internal champion to guarantee quality control and communicate potential roadblocks to management promptly. This full-time role bridges the gap between clients and production at AlphaGraphics, a trusted partner to Portsmouth businesses offering print, signage, and architectural drawing services.
Required Qualifications
- High School Diploma or equivalent
- Experience with Microsoft Office
- Experience in sales and customer service within a fast-paced environment
- Team member with collaborative style who knows how to foster success in others
- Capable of juggling multiple priorities and operating with a calm sense of urgency
- Positive 'can do' attitude
- Driver's license and access to vehicle
- Ability to lift 40 lbs
Desired Qualifications
- Background in B2B customer service, account management, or sales in a fast-paced environment
- Experience in print, signage, or promotional products
- College degree
- Familiarity with current print and copy technology
- Working knowledge of computer technology and a familiarity with the Adobe Creative Cloud Suite
- Experience in business-to-business, retail, and/or manufacturing setting
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