Account Manager (Print/Point-of-Sale/Promotional)
$70,000–$80,000 year
HybridSt. Louis, Missouri, United States or Saint Louis, Michigan, United States
Job Summary
Manage client activities across ADM Indicia offices and the St. Louis-based team, leading day-to-day delivery of print, corrugate, and permanent POSM programs from brief through final production. Serve as the primary contact for assigned stakeholders, building trusted relationships while managing project plans, timelines, and delivery milestones to ensure quality, accuracy, and profitability. Collaborate with internal teams, suppliers, and production partners to support cost control, supplier performance, and continuous improvement initiatives. Maintain strong commercial awareness through forecasting, budgeting, and financial tracking, analyzing campaign performance to identify growth opportunities and recommend process enhancements.
Required Qualifications
- 3+ years of experience in a client-facing Account Management, Client Services, or Marketing Operations role, within print, POSM, packaging, promotional products, or related production environments
- Strong understanding of print production, corrugate, permanent POSM, and related marketing supply chain processes, including the ability to develop and interpret production specifications
- Demonstrated experience managing multiple projects simultaneously, with responsibility for timelines, budgets, quality standards, and stakeholder communications
- Proven ability to build and maintain strong client relationships, acting as a trusted advisor while delivering exceptional customer service and commercial value
- Experience working with suppliers and production partners, including vendor communication, issue resolution, quality management, and cost control
- Strong project management and organizational skills with the ability to prioritize competing deadlines and thrive in a fast-paced environment
- Commercially aware with the ability to support forecasting, budgeting, profitability management, and identification of growth opportunities within assigned accounts
- Analytical mindset with the ability to review campaign performance, interpret reporting, ensure data accuracy, and make recommendations for continuous improvement
- Experience working cross-functionally with client marketing teams, creative teams, procurement, production, supply chain, and other internal stakeholders
- Demonstrated ability to work effectively within multicultural and international business environments and communicate confidently across a diverse stakeholder group
- Excellent written, verbal, presentation, and relationship-building skills with a confident client-facing presence
- Highly detail-oriented with strong proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint
- Self-starter with a proactive, solution-oriented approach, strong problem-solving capabilities, and a commitment to continuous improvement
Desired Qualifications
- Prior experience in a Brand Marketing, Shopper Marketing, Trade Marketing, Digital Marketing, eCommerce or Sales role
- Relevant experience in an agency environment
- Relevant experience across multiple industry categories in the marketing/client management industry, i.e., Media, Retail, Digital, Healthcare, Automotive, Banking, Pharma, FMCG, Beverage, etc.
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