Account Manager - Parking Operations
$55,000–$55,000 year
On-siteHouston, Texas, United States
Job Summary
Manage daily parking operations including shuttle fleet, self-parking, and valet services while overseeing your location team. Develop and train supervisors and line-level employees, review work schedules for coverage and cost efficiency, and maintain strong client relations through meetings and complaint resolution. Assist in handling operational issues, manage employee and payroll reports, develop budgets, and evaluate audits to ensure revenue integrity. Ensure compliance with company and client policies, respond to operational issues as needed, and uphold high ethical standards. This role supports Propark Mobility's goal of creating the perfect parking moment for every guest across 750+ locations.
Required Qualifications
- previous parking industry experience
- management experience in the Parking, Customer Service, and/or Hospitality Industries
- progressive management experience with front-line team oversight
- impeccable conversational and written communication skills
- Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP
- You have a flexible schedule meaning that the position may require working weekends and holidays
Desired Qualifications
- a hospitality focus
- Established experience with scheduling and payroll is a plus
- Bachelor's degree with a concentration in business
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