Account Manager
$59,400–$79,200 year
On-site · Melbourne, Victoria, Australia
Job Summary
Account Manager in Manufacturing & Production based in Melbourne. Responsibilities include managing and nurturing client accounts, developing account strategies to meet client needs, acting as the primary point of contact for clients, collaborating with internal teams to deliver tailored solutions, monitoring account performance, identifying upsell opportunities, and preparing reports on account status and performance metrics. Requires strong communication, relationship-building, CRM proficiency, and familiarity with manufacturing supply chains; bachelor’s degree preferred.
Required Qualifications
- Bachelor's degree in Business, Marketing, or a related field (preferred but not essential)
- Strong communication and interpersonal skills
- Ability to build and maintain relationships with clients
- Basic understanding of sales principles and customer service practices
- Proficiency in Microsoft Office Suite and CRM software
- Strong organisational skills and attention to detail
- A proactive attitude and willingness to learn
- Familiarity with the manufacturing or production industry supply chain and client base
- Demonstrated ability to manage multiple client accounts and projects concurrently
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