Account Manager
On-site · Miami, Florida, United States or Miramar, Florida, United States
Job Summary
Account Manager responsible for territory sales, margin growth, and customer satisfaction for South Florida. Responsibilities include prospecting, building and maintaining customer relationships, achieving sales objectives, and serving as a technical sales consultant in the assigned territory. Retain and renew current maintenance agreements by improving customer satisfaction via MFA program; manage and nurture account relationships to drive renewals and repair opportunities. Conduct sales planners and needs assessments to inform targeting, expand within the installed base, support renewal efforts, and collaborate with Operations and the branch business development sales team to identify opportunities. Communicate competitive feedback and market dynamics internally to improve solutions and messaging. Use Otis sales tools to track opportunities, pipeline, and forecast sales results; manage CRM pipeline and provide accurate forecasting.
Required Qualifications
- Bachelor’s degree or equivalent work experience required
- 2-4 years of outside sales or relevant experience in property management or HVAC sales
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