Account Manager
$30,000–$42,000 year
RemoteBuffalo, New York, United States
Job Summary
Lead client relationships for a portfolio of child care and early education businesses by conducting check-in calls, reviewing campaign performance, and translating metrics into clear insights. Manage digital marketing execution including budget setting, deadline management, and performance tracking while driving renewals, upsells, and testimonials to ensure client retention and growth. Coordinate directly with internal strategists, media buyers, and designers to keep campaigns on track and proactively address client satisfaction risks. Maintain consistent, personalized outreach to keep clients informed and confident while identifying opportunities to help them increase enrollment and solve marketing challenges.
Required Qualifications
- 3+ years in account management, client success, or a client-facing digital marketing role
- Working knowledge of digital marketing, including paid ads, SEO, social media, email, and landing pages
- Excellent written and verbal communication skills
- Experience managing multiple client relationships or projects at once
- Comfort reading campaign metrics and reporting on results
- Proficiency with CRM and project management tools
- A reliable remote work setup
- Availability to work primarily on an Eastern Time schedule
Desired Qualifications
- Experience in child care, education, franchise, or multi-location businesses
- Prior experience at a marketing agency
- A track record of upselling or growing existing accounts
- Google Ads and/or Meta advertising certifications
- Hands-on experience with tools such as GoHighLevel, ClickUp, or similar marketing platforms
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