Account Manager - New Business Development
HybridSydney, New South Wales, Australia
Job Summary
Drive new sales growth across Elsevier's digital clinical and education solutions by identifying, prospecting, and securing new business with customers in South Australia, the Australian Capital Territory, Tasmania, and the Pacific Islands. Cross-sell and expand solutions within existing accounts while building strong relationships with C-suite executives and senior stakeholders. Run the full customer cycle, including discovery, qualification, solution design, and close, while owning hard conversations around governance, compliance, technical objections, and RFPs. Bring market intelligence back into the business regarding competitive signals, unmet needs, and AI adoption trends. Develop and execute territory and account plans using recognized sales methodologies and maintain accurate Salesforce data for pipeline management and revenue forecasting.
Required Qualifications
- 3–5 years experience in account management or consultative sales
- ideally within the healthcare and/or academic markets
- demonstrated experience in new-business development, including prospecting, negotiation, and closing
- ability to hold your own with a CTO and a Dean in the same week, navigating senior technical and non-technical stakeholders
- ability to make complex things clear by finding the right frame for the right audience
- comfort with the technical landscape: SaaS platforms, APIs, data infrastructure, and how AI-enabled products actually work
- ability to run your own deals and exceed targets
- organization through long cycles
- process-driven with strong commercial, analytical, and planning skills
- excellent written, verbal, and presentation communication skills
- proficiency with Salesforce or similar CRM platforms
- willingness to travel domestically and internationally
Desired Qualifications
- Clinical experience or qualifications
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