Account Manager
RemoteChina or Hong Kong
Job Summary
Develop and maintain strong relationships with customers in the maritime sector, ensuring consistent service delivery, retention, and satisfaction. Work closely with internal teams and affiliates to ensure seamless pre- and post-sales experiences. Identify new business opportunities and actively participate in planning and strategy execution to expand the customer base. Maintain accurate records of sales activities and customer interactions in the company's CRM system. Act as an ambassador for the company and its services, representing the brand at industry events and conferences as required. This fully remote role includes occasional customer visits and is open to candidates with experience in B2B sales and the maritime industry.
Required Qualifications
- Bachelor's degree in Business Administration, Marketing, Shipping, Technology or a related field
- Experience in the maritime industry and the related regulatory environment
- Strong interpersonal skills, with the ability to build and maintain relationships with customers, as well as generate sales
- Ability to act as an ambassador for the company, representing our brand and values
- Consistent, reliable, and detail-oriented, with the ability to manage workloads and set priorities effectively
- Fluent in English
- This role will initially be fully remote with customer visits
Desired Qualifications
- Εxperience in B2B sales and/or Maritime SaaS sales
- Understanding of maritime operators, crewing managers and DPA roles
- Awareness of quality control systems and performance management frameworks
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