Account Manager (Mechanical, Electrical, Plumbing and Industrial Manufacturing)
$48,000–$48,000 year
On-siteKelowna, British Columbia, Canada
Job Summary
Drive sales growth by prospecting new accounts and increasing cross-sell opportunities within existing customer bases. Conduct face-to-face interactions with potential and current clients while forecasting, bidding, and sustaining relationships with key decision-makers. Resolve customer service issues by partnering with vendors, credit, and accounts receivable teams. Maintain product knowledge in construction supplies and tools, submit required sales administration reports, and attend company meetings. Operate a company or personal vehicle consistently more than 20% of the week, with occasional overnight travel under 10%. This role supports White Cap's commitment to building trust through dependable service in the mechanical, electrical, plumbing, and industrial manufacturing sectors.
Required Qualifications
- Acceptable Motor Vehicle Record (MVR) report
- BS/BA in a related discipline
- 2-5 years of experience in a related field
- MS/MA and generally 2-4 years of experience in a related field
- Certification in some areas
- Must be able to grow sales
- Prospect for new accounts
- Increase cross-sell opportunities
- Effectively resolve customer service issues by partnering across departments (vendors, credit, A/R)
- Maintain a current and competent base of product knowledge relevant to construction supplies and tools
- Attend company meetings regularly
Desired Qualifications
- Knowledge of Miller Heiman's Strategic Selling and Large Account Management Process concepts
- Prior experience in telesales
- Possession of proven phone sales skills
- Knowledge in company product line
- Experience conducting field-based customer interactions
- Building strong sales relationships
- Comfortable working in a mix of indoor admin work and field visits
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