Account Manager - MDU Sales
$56,800–$56,800 year
HybridBend, Oregon, United States
Job Summary
Manage a national portfolio of Multi-Dwelling Unit accounts by building long-term relationships with property owners, developers, and management firms to drive revenue growth and market share. Negotiate contracts for bulk broadband and video services, execute account strategies to increase product penetration, and proactively sell new solutions while ensuring timely renewals. Serve as the primary point of contact for C-suite executives and building managers, coordinating cross-functional teams to resolve property issues and maintain customer retention. Analyze penetration rates to develop tactical sales plans, track activity in CRM systems, and report progress to leadership on quarterly KPIs. Work a hybrid schedule three days per week in Bend, OR, with up to 20% travel.
Required Qualifications
- Bachelor's Degree or higher OR 4+ years professional work experience
- 2+ years of inside or outside sales experience, preferably selling data, voice and/or video solutions in an MDU environment
- 2+ years of experience in effective proposal and contract negotiations
- Must have and maintain a valid driver's license, insurance, and have access to reliable transportation
Desired Qualifications
- Ability to travel up to 20% of the time annually
- Ability to work effectively with customers at 'C-Level' and other levels of management
- Track record of success in MDU
- Ability to build and maintain strong working relationships across multiple businesses units and customers to drive successful outcomes focusing on the team
- Strong oral and written communication skills
- Excellent analytical skills
- Extensive computer application experience including Teams, Microsoft Office, DocuSign, Salesforce or similar CRM
- Well organized, good time management skills, ability to multi-task and close attention to detail
- Ability to work independently, receive direction from multiple sources, and balance multiple work tasks at once
- History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions, and effectively implementing the decision
- Ability to grasp new concepts quickly, willingness to learn and continue to learn
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