Account Manager
$60,000–$70,000 year
RemoteUnited States
Job Summary
Serve as the primary relationship owner and operational point of contact for assigned national retail and commercial accounts. Drive client satisfaction by overseeing project execution, managing work orders, and leading escalations to ensure timely resolution. Build trusted relationships with stakeholders, facilitate Quarterly Business Reviews, and generate regular client-facing reports on performance and opportunities. Track project dates and deliverables to flag risks, coordinate cross-functionally with supervisors and operations to drive service quality, and pursue account growth. Respond promptly to client inquiries regarding job status and scheduling.
Required Qualifications
- Four-year degree or equivalent work experience in a similar environment
- Two to Five years of experience in the sales or customer service field
- Ability to stand, move, operate with hands and arms, and lift up to 15 pounds
- Ability to use hands to operate or feel objects, tools or controls, communicate, distinguish or identify, adjust or focus
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