Account Manager
$150,000–$200,000 year
HybridOmaha, Nebraska, United States
Job Summary
Manage a portfolio of existing clients by developing deep understanding of their business models and fostering growth through retention, renewals, and expansion opportunities. Serve as a trusted advisor to C-level executives, executing customer growth strategies, leading presentations, and proactively managing contract renewals to meet assigned targets. Collaborate cross-departmentally with Customer Success, Product, and Business Development teams to support roadmap adoption, mitigate attrition, and achieve strategic account goals. Maintain accurate CRM records, represent the company at industry events, and stay informed on competitive developments through market research.
Required Qualifications
- Bachelor's degree in Marketing, Advertising, Public Relations, Finance, Accounting, Business Administration, or equivalent experience
- Ability to travel up to approximately 35% as needed
Desired Qualifications
- 3+ years of account management, sales, or relationship management experience preferred
- Experience in software or financial services industries is a plus
- Familiarity with accounting, banking, or investment services is beneficial
- Proficiency with Microsoft Office products
- Proactive approach to customer management
- Excellent task management/follow up skills
- Strong written and verbal communication skills
- Ability to prioritize and adapt to changing demands
- Capable of managing multiple projects and priorities in a fast-paced environment
- Quick and proactive learner with a customer-centric mindset
- Analytical and data-driven
- Persuasive and influential communicator
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