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Delivery HeroPosted 3 weeks ago

Account Manager - Local Shops

On-siteAs Sālimīyah, Hawalli, Kuwait

Full TimeBachelors DegreeEnterprise

Job Summary

Maintain continuous business relationships with clients and supermarket chains while resolving operational issues between shops and the company. Keep client menus up to date, optimize restaurant content for delivery time, and renegotiate commissions to build strong commercial relationships. Acquire brand imagery, manage sticker and banner placements, and generate food coupons and promotions from existing shops. Convince clients to implement track order features, adopt digitalization tools like backlinks and splash pages, and subscribe to online payment gateways. Coordinate with shops to ensure live status on the Talabat website and resolve delivery disruptions. Maintain accurate records of all sales calls, closed deals, follow-ups, expense reports, and daily contract statuses. Requires a Bachelor's degree, 3-5 years of experience in FMCG or e-commerce, and strong data analysis and negotiation skills.

Required Qualifications

  • Bachelor's degree in any discipline
  • From 3 to 5 years of experience holding the same title or relevant
  • Able to analyse data and sales statistics and curate a solution
  • Excellent Communication & Negotiation skills
  • Customer Oriented
  • Adaptability & Flexibility

Desired Qualifications

  • Previous experience in FMCG, mainly in grocery or E-commerce and retail companies

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