Account Manager
$120,000–$150,000 year
Hybrid · Tennessee, United States
Job Summary
Account Manager to own and grow strategic client relationships post-sale, stabilize newly landed accounts, and embed Lirio into the client’s operating rhythm while identifying new use cases and expanding solutions. Drive account growth through renewals and expansion, maintain a high-touch onsite presence with 50-75% travel (onsite in Tennessee as part of initial onboarding), collaborate with PMO and delivery teams, and lead executive-facing reviews to demonstrate value and ROI. Requires strong relationship-building, ability to translate behavioral science and product capabilities into business value, and experience with SaaS/PaaS and health-tech engagements.
Required Qualifications
- 7+ years in Account Management or Client Services
- Bachelor's degree in related field
- Experience owning renewals and expansion
- Experience in consultative or services environments
- Strong executive presence
- Ability to communicate complex value simply
- Strong commercial and strategic thinking
- Comfort navigating ambiguity
- High ownership mindset
- Healthcare or health tech experience
- Experience with SaaS or PaaS products
- Experience with AI, data platforms, or engagement solutions preferred
Additional Requirements
- US work authorization required; sponsorship not provided
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