Account Manager
RemoteUnited States
Job Summary
Develop and strengthen relationships with customers by identifying needs across product lines to drive sales, acquisition, retention, and management of strategic accounts in designated territories. Maintain a 100% commitment to safety policies while promoting hoses, gaskets, and conveyor products to new and existing clients through onsite and virtual communication. Build a comprehensive territory plan to exceed gross profit and sales targets, collaborating with internal partners to deliver value-added solutions and optimize CRM utilization for pipeline management. Provide consistent updates on business reviews, order status, and pricing, including occasional support after traditional business hours. This full-time exempt role requires travel within Eastern Tennessee, including overnight trips, and the ability to work nights, weekends, and overtime. Approximately 60% of the week is spent in the field visiting industrial facilities, warehouses, or construction sites, requiring valid driver's license and clean driving record.
Required Qualifications
- Must maintain 100% commitment to safety policies and procedures
- Must have either 2+ years of sales, service, and/or industrial distribution experience or a college degree in Industrial Distribution or related degree program
- Must have valid driver's license and a clean driving record
- Requires proficiency in math skills including addition, subtraction, multiplication, and division in units of measure
- Additionally, must be able to perform calculations using whole numbers, fractions and decimals
- Ability to travel within assigned territory, which would include automobile and/or airplane plus overnight travel
- Ability to work nights and weekends, as required
- Ability to work overtime, as required
- Reliable transportation is a must
- Ability to comprehend and follow instructions and safety procedures
- Ability to read, write and communicate in English
- Ability to comprehend documents such as safety rules, operating and maintenance instructions, inventory sheets, and procedure manuals
- Ability to ascend and descend ladders or stairs, as required
- Ability to wear required personal protective equipment (PPE), such as gloves, safety glasses, steel-toed footwear, hearing protection, or hard hats, depending on task or site conditions
Desired Qualifications
- 3-7 years of proven outside industrial sales experience
- University degree in engineering, business or related area of study preferred; will consider equivalent work experience
- Ability to use sales process to uncover customer objections/concerns, and determine appropriate solutions
- Product knowledge in hose, gasket and conveyor systems a plus
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