Account Manager
HybridSunderland, England, United Kingdom
Sunderland, England, United KingdomHybridFull TimeSmall
Full TimeSmall
Job Summary
Build and maintain existing customer relationships to realize upsell opportunities and successfully retain accounts. Contact customers in a structured manner to discover and progress opportunities, consultatively uncover business challenges, and identify relevant prospects. Develop account plans and adhere to them while efficiently processing opportunities into sales. Manage your own pipeline and work activities, maintaining accurate information and up-to-date forecasts on all prospects. Achieve sales targets for upsell and retention, consistently meeting or exceeding monthly and quarterly goals.
Required Qualifications
- A minimum of 2 years' experience in an account management role or similar
- Experience of using a consultative, solution-based sales methodology, ideally from a professional services or software background
- Proven record of achieving in sales roles
- Ability to work independently in a fast-paced, technical sales environment
- Excellent written and verbal communication skills
- Ability to develop trust and relationships with prospects, customers, and colleagues
- Excellent telephone and online presentation skills
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