Account Manager
On-siteAuckland, Auckland, New Zealand
Job Summary
Build and maintain strong relationships with key accounts as the primary point of contact for inquiries and requests. Conduct regular check-ins to assess satisfaction, identify new opportunities, and address concerns. Identify upsell and cross-sell opportunities within existing accounts to maximize revenue while developing strategic account plans aligned with client goals. Collaborate with internal teams to tailor solutions and deliver accurate sales forecasts and performance reports to senior management. Act as a liaison to resolve issues efficiently and ensure client expectations are exceeded. This role requires proven experience in media sales, strong communication skills, and proficiency in CRM software.
Required Qualifications
- Proven experience in media sales, account management or related field
- Strong communication and interpersonal skills
- Strategic thinking and ability to develop and execute account plans
- Results-driven with a focus on achieving sales targets and objectives
- Ability to build and maintain strong client relationships
- Proficiency in CRM software, Google suite and Microsoft Office suite
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