Account Manager - IT Logistics
$5,000–$6,000 year
On-siteSingapore, Singapore or Central, Louisiana, United States
Job Summary
Manage a portfolio of IT vertical accounts end-to-end, handling relationships, pricing, scope, escalations, and growth while acting as the primary commercial contact within 90 days. Transition accounts from senior team members through a structured handover process and serve as the named commercial owner for live customers. Drive account growth by identifying new lanes, geographies, and value-added services such as IOR/EOR and ITAD, ensuring smooth onboarding for newly acquired accounts from the business development team. Maintain strict margin discipline through pricing management, scope control, billing accuracy, and receivables oversight. Collaborate with operations and SOE teams to deliver accurate quotations and seamless execution, while maintaining accurate forecasting, reporting, and pipeline visibility across the portfolio. Work Mon to Fri 9am-6pm.
Required Qualifications
- 5+ years in account management within freight forwarding, logistics or supply chain
- Customer-facing strength: articulate and confident with customer counterparts
- Comfortable handling commercial conversations and escalations without defaulting to escalation
- Commercially sharp: strong instincts on rates, margins, contracts and the back and-forth of commercial negotiation
- Organised: you can hold a book of accounts, keep CRM clean, and run a forecast you stand behind
- Growth-minded: you are open to learning our specialist depth in IOR/EOR and IT logistics, and you want to grow into team leadership over time
- Mon to Fri 9am-6pm
Desired Qualifications
- Exposure to IT logistics, IOR/EOR or value-added services
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