Account Manager, Intermediaries, Geneva, 100% (f/m/d)
On-siteGenève, Geneva, Switzerland
Job Summary
Manage client account administration, documentation, and operational tasks including order placement, trade execution, and payment processing. Respond to incoming client requests, maintain accurate records of instructions and preferences, and generate system-based reports for Relationship Managers. Liaise with internal and external stakeholders to implement customized solutions while channeling client feedback to foster process improvements. Adhere strictly to compliance, legal guidelines, and risk management protocols as the first line of defense. Support the team in managing internal projects impacting client relationships and document all work plans and reviews.
Required Qualifications
- Proven track record in servicing banking clients with complex needs (on boarding of new clients, maintaining and extending current relationships)
- Sound affinity with the Middle East, i.e. familiar with the legal and regulatory environment as well as cultural awareness
- Excellent organisational skills, able to work swiftly, independently within the Account Manager's scope and accurately even when under pressure
- Proactive, friendly, team player and solutions oriented
- Impeccable presentation and communication skills
- Highly service oriented and passionate about client servicing
- Strong integrity, ethics, and risk awareness combined with solid client-focused mindset
- Advanced knowledge of global financial markets and current developments in the industry
- Strong fluency in French and English (oral and written)
- Very good MS Office skills
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