Account Manager
$85,000–$85,000 year
On-siteAustin, Indiana, United States
Job Summary
Identify and develop new business opportunities within existing accounts, including upselling and cross-selling additional products or services to meet business needs and targets. Act as a trusted partner and subject matter expert to existing and future restaurant partners by understanding their needs and proactively identifying solutions that drive value. Serve as a liaison between partners and internal teams to resolve issues promptly, while staying up-to-date with industry trends, competitor activities, and new product offerings. Accurately track and update communications in Salesforce in real time. This role requires 3+ years in client-facing relationship management, preferably in hospitality, with experience using Salesforce. The position is based in Austin, Texas, offering a salary of $85,000 and includes comprehensive health benefits, generous PTO, and a dog-friendly workspace.
Required Qualifications
- 3+ years in a client-facing relationship management, operations, or support role
- Possess a strong appetite for innovative technology, fast-changing business environment, and data driven decision-making
- Demonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs
- Experience with Salesforce, ServiceNow, or other CRM tools
Desired Qualifications
- Experience working in or with restaurants or food-related entities/clients
- Experience in a start-up environment
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