Account Manager - Industrial
On-siteMinneapolis, Minnesota, United States
Job Summary
Own and grow a defined sales territory with a strong focus on new business development, account expansion, and sustained sales growth. Develop and execute strategic territory and account plans to achieve annual revenue, margin, and customer retention objectives. Identify, pursue, and close new business opportunities, including new customer acquisition and increased penetration within existing accounts. Provide technical expertise and application support to customers and prospects, delivering hands-on service, troubleshooting, and solution-based recommendations. Analyze sales performance, track historical data, prepare quarterly business summaries, and forecast annual volumes for customers within the territory. Prepare timely and accurate chemical treatment proposals, service documentation, call reports, and technical service requests. Maintain accurate and up-to-date customer and prospect records in Salesforce CRM to support pipeline management and reporting. Collaborate cross-functionally with internal teams, including operations, purchasing, and supply chain, to ensure customer satisfaction and reliable product availability. Monitor competitive activity, respond effectively to market threats, negotiate pricing, and implement strategies to improve margins. Travel extensively throughout the assigned territory to support customer relationships, on-site service, and business development efforts.
Required Qualifications
- Must have a valid driver's license and have an acceptable motor vehicle driving record
- Must possess computer skills and be proficient at Word, Excel, and PowerPoint and job specific software
- Must have communication and interpersonal skills, along with the ability to read, write, and speak English
- Must be able to travel extensively throughout the assigned territory to support customer relationships, on‐site service, and business development efforts
Desired Qualifications
- College education and prior sales and/or technical experience preferred
- 5+ years of sales or related technical experience preferred
- Ability to construct a business plan with Sales Manager assistance
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