Account Manager - Home Health
On-siteAkron, Ohio, United States
Job Summary
Develop and maintain relationships with healthcare professionals, physicians, discharge planners, and hospitals to drive new business opportunities and ensure a steady stream of client referrals. Conduct regular sales calls and presentations to educate referral sources on home health care services, patient care approaches, and benefits. Collaborate with clinical and operational teams to coordinate patient care and address concerns raised by referral sources. Achieve and exceed sales targets by implementing strategic sales plans, tracking performance, and monitoring market trends to adjust strategies. Prepare reports on sales activities and referral trends for management while attending industry events to network. Provide excellent customer service to ensure high satisfaction among referral sources and clients. This role involves significant outside sales activities including driving, standing, and extensive telephone communication within Summit and Portage Counties.
Required Qualifications
- Minimum 2-3 years of sales experience in the healthcare or home health care industry preferred
- Bachelor's degree in Business, Marketing, Healthcare Administration, or related field (or equivalent experience)
- Understanding of the healthcare industry, home health care services, and referral dynamics
- Excellent communication and interpersonal skills
- Proven ability to build and maintain professional relationships
- Strong organizational skills and attention to detail
- Ability to work independently and manage a territory effectively
- Proficiency in CRM software and Microsoft Office Suite
- Valid driver's license and reliable transportation
- Willingness to travel within the assigned territory
- Must be ability to read 12 point and larger type, communicate clearly, and be able to adequately hear on the telephone with no more than an amplifier
Desired Qualifications
- Position is stressful in terms of meeting deadlines
- It is primarily an outside sales job, which essentially involves sitting, standing, stopping, and walking, as well as an inordinate amount of telephone communication and driving
- It requires minimal lifting of supplies and printouts
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