Account Manager
RemoteUnited States or South Africa
Job Summary
Lead weekly client syncs and serve as the primary point of contact for a portfolio of B2B accounts, managing expectations around deliverables and timelines. Coordinate across content, strategy, and production teams to ensure weekly outputs meet deadlines, flagging delays or quality issues before they reach clients. Prepare status updates and performance summaries for client review while maintaining organized records of requirements, project status, and action items. This high-ownership role involves direct client access within a results-driven GTM content studio serving venture-backed companies.
Required Qualifications
- Proven experience in account management, client success, or project management in a B2B services or agency environment
- Strong spoken and written English communication skills with the confidence to lead client meetings and represent the business professionally
- Highly organized with the ability to manage multiple client accounts and internal workstreams simultaneously without losing track of details
- Comfortable coordinating a team's weekly output and holding people accountable to deadlines
- Proactive communicator who surfaces issues early rather than waiting for problems to escalate
- Self-directed and reliable in a fully remote environment
- This role requires availability during US business hours
- 100% remote setup
Desired Qualifications
- Experience in a content marketing, GTM, or B2B agency environment
- Familiarity with LinkedIn content programs, SEO, or AI search optimization
- Background managing client relationships for venture-backed or high-growth startup clients
- Experience using project management tools such as Notion, Asana, ClickUp, or similar platforms
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