Account Manager - Facilities Services
On-siteAtlanta, Georgia, United States or Charlotte, North Carolina, United States
Job Summary
Target, discover, and validate additional business opportunities while developing quarterly business reviews and retention strategies. Lead the transition of new business by partnering with operational leaders and using a consultative approach to prepare and present client solutions. Manage negotiations to achieve profit objectives and maintain Salesforce pipelines to reach goals. Develop vertical markets with additional service offerings and strengthen relationships with key individuals through high-touch interactions. Travel 50% to 70% of the time to support these initiatives.
Required Qualifications
- High school diploma or equivalent
- Minimum of five (5) years of sales and operations experience in the janitorial or facilities industry
- Business level oral and written communication skills
- ability to speak, read, and write fluently in English
- Ability to multitask and adapt to changing environments
- Excellent customer service skills
- active listening skills
- Experience Microsoft Excel
- Experience PowerPoint
- Experience Word
- Leadership skills
- ability to drive teams toward achieving goals
- Must be able to travel 50% to 70% of their time
Desired Qualifications
- College degree in Business, Marketing, Project Management, or related field of study
- Bilingual; ability to speak, read, and write in Spanish, French, or other languages
- SalesForce or Customer Relationship Management (CRM) familiarity
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