Account Manager (Expression of Interest)
HybridSydney, New South Wales, Australia
Job Summary
Manage Net Revenue Retention for an existing portfolio of approximately 160 customers in the NSW Region, focusing on contract renewals, value-led upsell, and product adoption. Identify, negotiate, and close new business opportunities, targeting up to 20 new clients monthly while driving portfolio growth. Own new customer onboarding, adoption, and ongoing training, alongside resolving complaints and maintaining strong CRM hygiene for accurate forecasting. Cultivate relationships by articulating product value and staying informed on industry trends to position the company as a strategic partner. This hybrid role in Sydney CBD requires 3+ years of SaaS sales experience managing 100–200 customers, with a focus on short sales cycles.
Required Qualifications
- at least 3+ years sales experience as an Account Manager within the tech/ SaaS space
- managing a portfolio of 100 - 200 customers
Desired Qualifications
- Experience working in shorter sales-cycles of 2 weeks and under
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