Account Manager
$42,000–$56,000 year
On-siteEagan, Minnesota, United States
Job Summary
Cultivate multi-level relationships with customer organizations to gain strategic insight and act as a trusted advisor on supply chain ecosystems. Develop and execute strategic business plans that align with customer goals to drive revenue growth and expand service offerings. Ensure accurate customer setup and documentation in systems while monitoring and reporting on KPIs to maintain service expectations. Facilitate cross-functional collaboration and communicate effectively with internal and external stakeholders through timely updates and reviews. Use business intelligence tools to analyze trends, measure performance, and identify improvement areas to support strategic planning and customer reporting.
Required Qualifications
- University or equivalent business qualifications
- Expeditors or industry experience
- Proven work experience in business development
- Knowledge of Expeditors products and services
- Knowledge of required Expeditors operating systems
- Proficient in MS Office and CRM software
- Ability to communicate up and down management hierarchy with equal effectiveness
- Strong presentation skills
- Proven project management skills
- Strong analytical skills
- Ability to perform and meet KPI requirements
- Proven problem solving and interpersonal skills
- Charismatic with an ability to connect
Desired Qualifications
- A growth-oriented mindset with a strong focus on customer success and business expansion
- Exceptional relationship-building and communication skills
- Strategic thinking with the ability to translate insights into action
- Strong organizational skills and attention to detail
- A collaborative spirit and commitment to continuous improvement
- A driven and resolute individual who wants to make an impact!
- Strong attention to detail
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