Account Manager - Enterprise - Territory Accounts
$148,800–$176,400 year
RemoteUnited States
Job Summary
Own end-to-end relationships with midsize revenue customers across diverse industry verticals, managing partnership, commercial, and technical topics to drive product adoption and growth. Lead key partnership initiatives including business reviews and technical escalations while acting as a strategic advisor on industry best practices. Enable successful renewals and independently execute on new high-potential growth opportunities without Sales team support. Partner with Account Executives, Sales Engineers, Engineering, and Product teams to translate customer feedback into product insights and ensure alignment between business priorities and Plaid's roadmap.
Required Qualifications
- At least 5 years of client relationship management experience
- Broad range of customer sizes and industries
- Previous B2B technology experience
- Previous deal experience
Desired Qualifications
- Strong business generalist
- Acute technical acumen
- Ability to drive revenue growth
- Solving complex customers challenges through creative problem solving
- Collaboration with cross-functional teams
- Advocating for our customers internally
- Interest in financial services
- Interest in technical products
- Grit
- Enthusiasm
- High degree of intellectual curiosity
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