Account Manager
On-siteColchester, England, United Kingdom
Job Summary
Contribute to achieving sales targets through strong personal performance and drive footfall, client retention, and average transaction value. Deliver personalised consultations, maintain exceptional standards of hygiene and compliance, and support the team in providing excellent client experiences and product knowledge. Provide day-to-day coaching, manage counter operations including rota contribution, and champion a seamless client journey from booking to follow-up. Ensure accurate stock management, support in-store events, and uphold sustainability commitments in all daily activities.
Required Qualifications
- Experienced in luxury retail, beauty, or a client-facing sales environment
- A strong performer with a passion for delivering results
- Confident in building client relationships and driving repeat business
- A supportive team player with emerging leadership capability
- Commercially aware with an understanding of KPIs and performance drivers
- A clear and engaging communicator
- Well-organised and able to manage priorities effectively
- Passionate about skincare, client experience, and brand excellence
- Committed to inclusivity and collaboration
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