Account Manager
$60–$73,000 year
RemoteUnited States
Job Summary
Develop and deliver quotes to customers while managing day-to-day project-level needs and building trust-based relationships. Coordinate with Delivery to transition accepted quotes into field surveys, solicit new business from assigned and unassigned accounts, and execute bids effectively to ensure client satisfaction. Anticipate client needs through expert discovery, prepare for objections, and leverage competitive insights to inform the company of marketplace challenges. Drive outstanding outcomes through seamless collaboration with sales and client service teams, ensuring no clients fall through the cracks.
Required Qualifications
- Master of Dynata products, services, pricing, and how to apply these to satisfy client needs and fulfill project requirements
- Expert at discovery and understands the client's needs beyond the details of a quote and leverages knowledge to uncover additional needs we can meet
- Expert at executing bids effectively
- Great communication skills which delivers messages in a powerful and engaging way
- Takes a collaborative approach to negotiations
- Is an innovator: Forward thinking and looks for opportunities to view solutions in a new way and anticipates industry trends and improvements and contributes to industry growth
- Manages great customer relationships built on trust and a history of excellent results
- Is highly responsive to customer needs and deliver excellence
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