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DMR TechnologiesPosted 1 month ago

Account Manager

$41,600–$41,600 year

On-siteLafayette, Louisiana, United States

Full TimeSmall

Job Summary

Become the primary point of contact for a portfolio of customers after the sale by building strong relationships, conducting onboarding calls, and answering questions to coordinate solutions. Work closely with Sales, Operations, Engineering, and Technical Support to ensure customers have everything needed for success, while scheduling follow-ups, tracking activity in CRM software, and coordinating product deliveries and training. Identify opportunities for additional products and services to help renew and grow existing relationships, resolving issues before they become problems to become a trusted advisor. This full-time role offers $20/hour plus performance incentives for recent graduates or early-career professionals at DMR Technologies, a Lafayette, LA drone manufacturer building advanced agricultural systems.

Required Qualifications

  • Friendly and personable
  • Highly organized
  • Naturally curious
  • Comfortable talking with customers by phone and email
  • Excellent communicator
  • Positive attitude
  • Coachable
  • Detail-oriented
  • Able to juggle multiple priorities
  • Interested in technology
  • Excited to learn something new every day

Desired Qualifications

  • Recent college graduate
  • Customer service
  • Retail leadership
  • Hospitality
  • Banking
  • Agriculture
  • Business
  • Marketing
  • Communications
  • Sales
  • Account management
  • Customer success
  • Bachelor's degree

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