Account Manager - Digital & Social

Lead day-to-day client relationships and oversee the delivery of social media campaigns across major sport and entertainment brands. Hybrid role blending account management with social media strategy; responsible for translating client briefs into actionable plans, managing timelines, coordinating with internal teams, reviewing creative work, and presenting campaign updates. Key duties include establishing trusted relationships with clients, managing expectations on deliverables and scope, supporting strategy decks and performance reporting, leading internal WIP meetings, QC-ing creative to align with briefs and brand standards, managing project management platforms (e.g., Slack, Asana, Certinia), and collaborating with social teams to ensure calendars and content align with client strategies across platforms (Instagram, TikTok, Facebook, YouTube, Twitter/X). Strong emphasis on end-to-end campaign management, content approval workflows, analytics-driven strategy, and a passion for sport across codes such as cricket, rugby, and football.