Account Manager
$68,000–$110,400 year
RemoteColorado, United States
Job Summary
Execute clients' marketing strategies by managing large, complex email initiatives and multi-channel campaigns. Serve as the key point person for deliverables with both the internal Merkle team and clients, ensuring tactical delivery and account status are maintained on budget and on time. Lead status calls and manage resource capacity to ensure marketing and support activities run efficiently. This role requires a Bachelor's degree and 3-5 years of experience in client services or account management. Candidates must demonstrate operational and strategic thinking, including the ability to analyze issues and multi-task in fast-changing environments. Experience with marketing automation platforms like Braze or Salesforce Marketing Cloud is a plus. The position offers a salary range of $68,000 - $110,400 and includes comprehensive benefits such as medical, dental, vision, 401k, and paid time off.
Required Qualifications
- Bachelor's degree
- 3-5 years of experience in client services/account management in an advertising agency, marketing company, or client-side marketing department
- working knowledge of: Online and offline creative development and production
- Digital Marketing
- Multi-channel/Integrated Marketing Campaign management of large, complex email initiatives
- Operations Management, including leading status calls and traffic management of campaigns and resource capacity
- Relationship/Client Management
- Accountability, attention to detail, decisiveness, and strong work ethic
- Ability to multi-task and work well in a fast-changing environment
- Ability to think operationally and strategically; analyze issues, use sound judgment
- Experience with marketing automation or customer engagement platforms
- Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles)
- Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office
Desired Qualifications
- Hands-on experience with Braze or Salesforce Marketing Cloud is a plus
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