Account Manager, Customer Experience
$75,000–$75,000 year
Remote · United States
Job Summary
Account Manager, Customer Experience at Amsive (REMOTE, US-based) responsible for owning day-to-day client partnerships, delivering omnichannel marketing programs (Direct Mail, Email, SEO, SEM, paid media), ensuring on-time delivery within scope and budget, and translating client objectives into actionable plans. Focus on building trusted client relationships, driving retention and organic growth, coordinating cross-functional teams (Media, Creative, Data, Production), developing timelines and workflows, leading status meetings, and supporting quarterly/annual business reviews. Requires 2-4+ years in omnichannel marketing and agency environment with strong communication, organization, and data-driven decision-making; seeks growth into senior client leadership and proficiency with Microsoft Office tools. Working in regulated environments with compliance-driven workflows, and with no sponsorship opportunities.
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