Account Manager
On-siteChandigarh, Chandigarh, India
Job Summary
Act as the primary point of contact for assigned clients, building trust, ensuring renewals, and identifying upsell opportunities for new AI modules. Conduct regular business reviews to showcase ROI, collect structured feedback to influence the product roadmap, and track renewal risk signals to implement retention measures. Collaborate with pre-sales and delivery teams to design tailored proposals, support thought-leadership initiatives like webinars and case studies, and develop industry-specific account growth strategies for sectors including BFSI, Healthcare, and Manufacturing. Meet or exceed revenue targets while acting as the client's advocate within the organization.
Required Qualifications
- 4–6 years of experience in account management, client success, or enterprise sales
- preferably B2B SaaS/AI/Tech
- Strong communication, negotiation, and relationship-building skills
- Proven track record of driving renewals and upsell revenue
- Ability to understand technical solutions and translate them into business value
- Comfortable engaging with senior stakeholders (CIOs, CTOs, Heads of Innovation)
- CRM proficiency (Salesforce, Zoho, HubSpot, or similar)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.