Account Manager
On-siteVernon Hills, Illinois, United States
Job Summary
Manage a high volume of hospitality service orders with minimal supervision, including proactive client communication, proposal preparation, and final invoice processing. Prioritize tasks across multiple clients in a fast-paced environment while researching tradeshows and supporting key logistics. Proactively recommend services to meet client objectives and prepare client presentations in PowerPoint and Excel. Own all Customer Relation Management data entry for assigned accounts and hospitality orders. Support six to eight hospitality events annually across North America and serve as a mentor to new team members through training and regular support.
Required Qualifications
- Excellent communication skills (written and verbal)
- A track record of solving problems, preferably in a client facing role
- A can-do attitude, willingness to learn from others, and ability to work in a team-oriented environment
- Strong project management skills, ability to prioritize tasks, and proactively close out open items
- Comfort with math and ability to accurately calculate proposals, invoices, and supply worksheets
- A bachelor's degree
- Experience working with a CRM, Excel, Word, and PowerPoint in a professional setting
- 2+ years of professional experience preferably in a sales and or marketing function
- Ability to travel to locations across the United States for multi-day hospitality events
- Due to client restrictions, candidates cannot have visible tattoos or facial piercings
Desired Qualifications
- Experience with Quickbooks is a plus
- Hospitality background in hotels, convention centers, tradeshows, event management, or catering companies is a plus
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