Account Manager
$780,000–$780,000 year
HybridAuckland, Auckland, New Zealand
Auckland, Auckland, New ZealandHybridFull Time$780,000–$780,000 yearEnterprise
Full TimeEnterprise
Job Summary
Account Manager in Corpay’s Customer Experience division, based in the Ellerslie office in Auckland, responsible for maximizing customer retention by working with early-life customers and partners across Australia and New Zealand. Develop compelling solutions, resolve issues to ensure customer satisfaction, negotiate terms to enhance partnerships, cultivate existing relationships, and identify new business opportunities while collaborating with sales, product, credit and marketing teams. After three months of training, the role is hybrid (3 days in office/2 days from home).
Required Qualifications
- 3 to 5 years’ previous experience in an account management or senior customer service role
- Card sector experience and experience in the automotive, fuels, oil and/or energy sector, payments, credit or debit card services will be highly regarded
- Expert communication and confidence in building long-lasting and trusted relationships with key accounts, customer stakeholders and partners
- Ability to negotiate and present at all levels of the organisation including executive and c-level
- Ability to manage multiple projects simultaneously, work well under pressure and have a strong eye for detail
- Solid CRM software experience is essential
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