Account Manager
On-siteWinter Haven, Florida, United States
Job Summary
Serve as the primary client contact for commercial landscaping accounts, managing communication and service needs through site visits, client meetings, and proactive updates on seasonal transitions. Partner with field supervisors and crews to ensure services are delivered on time, safely, and to standard while monitoring site conditions, addressing escalations, and ensuring compliance with contracts and safety protocols. Oversee seasonal events with proactive communication and response planning, and identify landscape enhancements, seasonal upgrades, and improvement projects. Manage annual contract renewals to maintain strong client relationships and drive account growth.
Required Qualifications
- 3+ years of experience in commercial landscaping or a related service industry (maintenance, client service, or operations)
Desired Qualifications
- Bachelor's degree in horticulture, landscape management, or related field preferred
- Strong communication and customer service skills
- bilingual (Spanish)
- Ability to manage multiple priorities, solve problems, and work collaboratively
- CMMS experience a plus
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