Account Manager
On-siteMilford, New Hampshire, United States
Job Summary
Build and maintain strong relationships with customers as their primary advocate while managing ongoing account activity, including forecasts, orders, and changes. Partner with internal teams to support new product introductions and production ramp-ups, identifying risks, cost opportunities, and manufacturability improvements. Resolve quality, supply chain, or schedule issues while maintaining customer trust and ensuring account activity aligns with customer and regulatory requirements. Participate in RFQ activity, including pricing strategy, proposal development, and coordination with engineering, operations, and supply chain teams. Look for opportunities to grow existing accounts through expanded services.
Required Qualifications
- Strong communication skills
- Comfort working with both technical and non-technical stakeholders
- Ability to manage multiple priorities in a fast-paced, collaborative setting
- Bachelor's degree in business, or a related field (or equivalent combination of experience and education)
- 5+ years of experience in account management in a manufacturing or technical environment
- Familiarity with BOMs, drawings, or NPI processes
- Experience with ERP or CRM systems
- Background in pricing, quoting, or commercial negotiations
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