Account Manager
$70,000–$100,000 year
Remote · United States or US
United States or USRemoteFull Time$70,000–$100,000 yearMid LevelNot SpecifiedIntegration SoftwareUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Industry
Integration Software
Job Summary
Account Manager to build long-term client relationships, drive renewals and growth within existing accounts, coordinate with cross-functional teams (Sales, Support, Product, Professional Services) to deliver a seamless customer experience, track account health and usage, conduct regular check-ins and business reviews, and proactively identify upsell/cross-sell opportunities while maintaining accurate CRM data.
Required Qualifications
- 3+ years of experience in account management, customer success, sales, or another client-facing role
- Experience managing a portfolio of customer accounts and building long-term relationships
- Experience working with cross-functional teams to deliver customer solutions and outcomes
- Proven track record of supporting customer renewals, retention, and revenue growth
- Experience in a B2B environment; SaaS or technology industry experience strongly preferred
- Familiarity with CRM systems and account management tools (e.g., Salesforce, HubSpot)
- Experience conducting customer meetings, business reviews, and value-driven conversations
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