Account Manager
On-siteFort Worth, Texas, United States
Job Summary
Manage customer orders from initial quote through production, shipment, and delivery by preparing accurate quotes, sales orders, and purchase orders. Coordinate artwork approvals, monitor order status to ensure deadlines are met, and maintain accurate customer information within company systems. Serve as the primary contact for active order inquiries, providing timely shipping updates and issue resolution while escalating strategic opportunities to the Business Development Manager. Communicate directly with vendors regarding pricing, schedules, and inventory to resolve issues proactively and ensure compliance with quality expectations. Work closely with the assigned Business Development Manager to support account growth and achieve a minimum of $1 million in annual combined sales.
Required Qualifications
- Bachelor's degree preferred or equivalent customer service/account management experience
- Excellent organizational and multitasking skills
- Strong attention to detail
- Outstanding written and verbal communication skills
- Ability to manage multiple deadlines in a fast-paced environment
- Proficiency with Microsoft Office and order management software
Desired Qualifications
- Experience in promotional products or a related industry preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.