Account Manager
On-siteAmarillo, Texas, United States
Job Summary
Manage customer orders from initial quote through production, shipment, and delivery by preparing accurate quotes, sales orders, and purchase orders. Coordinate artwork approvals, monitor order status to meet deadlines, and maintain precise customer data within company systems. Serve as the primary day-to-day contact for active order inquiries, providing timely shipping updates and issue resolution while escalating strategic opportunities to the Business Development Manager. Communicate directly with vendors on pricing, schedules, and inventory to ensure compliance with quality and delivery expectations. Collaborate with the assigned Business Development Manager to support account growth and achieve a combined annual sales target of $1 million.
Required Qualifications
- Bachelor's degree preferred or equivalent customer service/account management experience
- Experience in promotional products or a related industry preferred
- Excellent organizational and multitasking skills
- Strong attention to detail
- Outstanding written and verbal communication skills
- Ability to manage multiple deadlines in a fast-paced environment
- Proficiency with Microsoft Office and order management software
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