Account Manager
Remote · United States
United StatesRemoteFull TimeMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Strategic Account Manager responsible for driving net revenue retention across a portfolio of high-value customers, owning renewals and expansions end-to-end, anchoring executive relationships, leading QBRs and account planning, and translating delivery progress into commercial opportunities. Collaborates with Delivery/Engineering to translate product usage and workflow impact into renewals, upsells, and multi-year expansions; maintains CRM/audience maps, playbooks, and risk flags to support predictable revenue growth.
Required Qualifications
- 5+ years in a quota-carrying or revenue-owning account management role (B2B)
- Proven history managing individual accounts $300K+ ACV
- a $1M+ book of business
- full-cycle renewals + expansions
- comfortable selling into multiple stakeholders (economic buyer, champion, operators, technical)
- strong commercial instincts for renewal and expansion
- executive presence credible with VP/C-suite
- process-oriented with clean pipelines and reporting
- technical fluency to understand AI solutions and deployments
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