Account Manager
On-siteBoise, Idaho, United States
Job Summary
Manage the US Micron account to drive business growth, build NPI pipeline, and ensure customer satisfaction through independent execution and cross-functional collaboration. Develop account strategy for NPI penetration, negotiate commercial closures, and provide bottom-up forecasts with prompt adjustments for market dynamics. Handle daily sales operations including customer escalations, quoting, billing, and payments while maintaining strong relationships and trust with stakeholders. Respond timely to internal and external business needs, leveraging technical discussions to precisely convey customer requirements. Support global account team success with strategic planning and risk mitigation.
Required Qualifications
- Master degree in technical subject
- thorough experience or equivalent working and thinking level
- Familiar with fab operation
- having application background for semiconductor
- Be bale to work independently to get the result
- Be able to influence and work closely with cross-functional team to get the support needed for delivering the business result and customer satisfaction
- Have strategic thinking
- good negotiation skill
- strong execution for commercial closure
- Be able to build the strong relationship and earn strong trust with customers for collaboration
- Have integrated thinking to support the strategic development and decision making
- Be responsible to provide the bottom up forecast
- be able to work with planning for any adjustment promptly to fit in the dynamic of the market and industry
- Support Global account team for the business success
- Be responsible for the daily sale operation including customer escalation, business operation for quote, billing and payment
- Timely response for both internal and external to meet business needs
- Be able to involve with technical discussion with both internal and external and provide customers needs precisely to internal stakeholders for follow up
- Good skill at Power point and Excel for reporting
- Strategic and integrated thinking to develop business plan, strategy and execution and be able to proactively prepare what is coming to mitigate the business risk and facilitate business closure and success
- Customer management to win the business and customer trust
- Good communication skill with efficiency
- Flexibility to work with different time zone depending on business and customers needs as global account
Desired Qualifications
- Optional Business Administration or commercial education
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