Account Manager and Business Development Associate
On-siteConcord, Ontario, Canada
Job Summary
Act as the primary point of contact for assigned clients, building long-term relationships to ensure satisfaction and loyalty. Support client onboarding for aggregation platforms, guide integrations, and secure promotions with operators and aggregators. Identify upselling and cross-selling opportunities, resolve client issues quickly, and provide regular KPI reports. Develop senior management relationships, define customer requirements, and move prospects through the sales cycle by completing product demonstrations. Create and manage the sales pipeline, attend trade shows, and advise on regulatory changes across multiple jurisdictions. Fluent in English and Spanish with 1–2 years of experience in account management or business development. Full-time on-site role in Vaughan, ON with travel required.
Required Qualifications
- 1–2 years' experience in Account Management, Sales, Business Development, Customer Success, or a related field
- Fluent in English and Spanish (spoken and written)
- Track record of building client relationships and contributing to account growth
- Strong interpersonal and negotiation skills
- Commercially minded with good analytical and problem-solving abilities
- Organized and detail-oriented, with the ability to juggle multiple tasks without dropping the ball
- A proactive mindset and professional approach to work
- Willingness to travel for client meetings and business events
Desired Qualifications
- experience with CRM/project tools
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.