Account Manager

Manage and grow an assigned portfolio of customer accounts. Build strong relationships with customers and key decision-makers. Identify opportunities for upgrades, expanded services, referrals, and account growth. Support and collaborate with Outside Sales Representatives to develop and advance sales opportunities. Conduct proactive outreach through phone, virtual, and in-person interactions. Address customer concerns and recommend solutions that strengthen customer satisfaction and retention. Maintain accurate customer records and activity within our CRM system. Partner with Sales, Operations, Installation, and Customer Service teams to deliver an exceptional customer experience. Travel within your assigned territory to meet with customers and prospects. Develop the skills, product knowledge, and sales expertise needed to advance into an Outside Sales Representative role.