Account Manager - After Hours
On-sitePhoenix, Arizona, United States
Job Summary
Develop and grow relationships with customers and carriers while responsibly managing shipments to ensure all loads are fulfilled. Monitor and report events within a load's lifecycle, identifying and resolving issues with shipments to maintain safe and on-time deliveries. Manage carrier performance and responsibilities, handling inquiries, providing updates, and resolving service issues. This role requires independent problem-solving, multi-tasking, and proficiency in Excel, Outlook, and Teams for load tracking and cross-department communication. Shifts range from 3pm to 9pm. Join a full-service transportation company focused on maximizing efficiency and reducing costs in the logistics industry.
Required Qualifications
- Self-motivated
- Dynamic
- Team player
- Aspire to be a part of a cutting-edge organization
- Value the efforts it takes to see continued growth in this dynamic environment
- Go-getter
- Works well independently
- Ability to multi-task
- Prioritize
- Problem-solve in the moment
- Effective communication
- Collaboration skills
- Strong sense of personal accountability
- Winning attitude
- Customer service or operational experience in the transportation industry
- Proficient in Excel
- Experienced using Outlook
- Experienced using Teams
- Able to manage documents
- Able to manage schedules
- Able to manage communication through Microsoft 365
- Available for shifts ranging from 3pm to 9pm
Desired Qualifications
- Previous logistics experience in account management
- Previous logistics experience in carrier relations
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