Account Manager (Ad Pro)
$60,406–$60,406 year
On-siteBuffalo, New York, United States
Job Summary
Manage all aspects of current customer relationships by actively engaging and planning with accounts to achieve their goals through regular in-person or virtual meetings. Lead customer engagement from proposals and ideation for branded solutions to securing orders, entering orders, and post-project follow-up while curating best solutions to drive ROI. Oversee customer orders from start to finish to ensure completion, accuracy, and satisfaction, utilizing CRM for management and revenue generation. Support the corporate sales team, manage deliverables to meet quality standards and licensing guidelines, and work with internal departments to ensure satisfactory fulfillment of client requests.
Required Qualifications
- A bachelor's degree
- A minimum of one year of experience in a similar position
- An equivalent combination of education and experience
- Proficient in Microsoft Office products
- Proficient in invoicing systems
- Proficient in CRM
- Good interpersonal and customer service skills
- Well-developed verbal and written communication skills
- Ability to work with internal and external clients
- General business acumen
- Focus on business strategy
- Focus on branded solutions strategy
- Strong personal management skills
- Communication skills
- Time management skills
- Organizational skills
- Proven ability to multi-task
- Proven ability to manage projects on strict deadlines
- Professional image and demeanor
- Ability to work well with co-workers
- Ability to work well with supervisors
- Ability to work in a team environment
- High degree of discretion
- High degree of professionalism
- Ability to manage multiple priorities
- Ability to manage multiple projects
- Ability to work with many customers at the same time
- Location: On Site at AdPro Buffalo, NY
Desired Qualifications
- Experience preferably in customer service
- Experience preferably in marketing
- Experience preferably in sports management
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