Account Management Specialist
On-sitePasig City, Metro Manila, Philippines
Job Summary
Develop and execute account growth plans to meet sales targets while managing a portfolio of long-term clients. Build and nurture relationships with key stakeholders to identify new revenue opportunities and drive upsell and cross-sell initiatives. Address client concerns promptly to ensure satisfaction and monitor account metrics to report on performance. Contribute to company-wide initiatives and support cross-functional goals through collaboration. Complete a full application including screening questions and a pre-employment test. Submit to a Level II background investigation, fingerprinting, and drug screening.
Required Qualifications
- 2+ years of experience in account management, B2B sales, or customer success
- Proven success in physical product sales and account growth
- A strong history of building and maintaining long-term client relationships
- Excellent communication and interpersonal skills
- Ability to manage multiple accounts and projects simultaneously
- Strong problem-solving, organizational, and time management abilities
- A collaborative mindset with the ability to work independently and in teams
- A commitment to exceptional customer service
- Must be authorized to work in the country where the job is based
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
- Must be willing to submit to drug screening
Additional Requirements
- Must be authorized to work in the country where the job is based
- Must be willing to submit to a LEVEL II background and/or security investigation
- Must be willing to submit to drug screening
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