Account Management Coordinator
$43,680–$43,680 year
Remote · Dublin, Ohio, United States or New York City, New York, United States
Dublin, Ohio, United States or New York City, New York, United StatesRemoteFull Time$43,680–$43,680 yearEntry LevelBachelors DegreeUnknown
Type
Full Time
Level
Entry Level
Education
Bachelors Degree
Company size
Unknown
Job Summary
The Account Management Coordinator at A-Line Staffing provides customer outreach and manages cases in a fast-paced healthcare environment, requiring strong communication and organizational skills for effective liaison between customers and the organization.
Required Qualifications
- 1-3+ years of previous customer service experience
- Confident, articulate and professional speaking abilities
- Maintain structured and organized day-to-day responsibilities
- Adaptable to the fluctuating healthcare landscape
- Applies basic concepts, principles and technical capabilities to perform routine tasks
- Responsible for identifying and tracking customer pain points
- Upholds department SOPs and SLAs
- Able and willing to troubleshoot technical issues
- Implement processes that improve overall customer experience
Desired Qualifications
- Strong communication skills
- Organizational skills
- Detail-oriented
- Multi-task oriented
- Ability to work independently
- Strong verbal and written communication skills
- Great listening skills
- Friendly attitude
- Rapport building with Sales
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